Our Team of Business Software Solution Experts

Barbara Knudsen

Technical Support Specialist, Sage 100

Barbara has provided quality telephone support for Sage products for more than 20 years. As a Certified Support Specialist, Sage has invited her to participate in many discussion panels. Prior to joining the MicroAccounting team, she was a financial analyst in the healthcare industry and worked as a CPA in public accounting.

Bill Harris

CEO and President

Bill leads the vision at MicroAccounting with his passion for guiding businesses toward success through technology. He has helped thousands of companies implement ERP, accounting, payroll, manufacturing, distribution, and service-based software solutions. Bill is a recognized leader in the Sage community and has taught software implementation to resellers and consultants across the country.

Brad Bates

Consultant, Sage 100

A self-proclaimed “techy nerd,” Brad Bates has a knack for simplifying technical topics in his lively blog posts. His experience as a Sage 100 user in the construction industry informs his ability to address client needs. He has spent more than 21 years in consulting and sales, and holds technical and application consultant certifications.

Deanna Carillo

Partner and Project Manager

Deanna oversees our project management efforts from the trenches to ensure that we meet or exceed client expectations. She has more than a decade of industry experience, following a 17-year career in education, serving as a teacher, coach, and administrator.

Eric Drap

Senior Technical Consultant, Sage 100 and Sage 500 ERP

Eric has been a Sage software consultant for 16 years, and has technical expertise with financial and distribution applications and Sage Fixed Assets, Crystal Reports, KnowledgeSync Alerts, Starship, MAPADOC, Microsoft SQL and Infor F9. Our Sage 100 and Sage 500 clients count on Eric for installations, upgrades, data management, and business intelligence projects.

Eva Biddle

Consultant, Sage 100

Eva helps businesses improve processes with upgrades, module add-ons and new system implementations. As a former Sage 100 user, she strives to ensure clients are thoroughly and properly trained to best utilize the software. Eva has more than 19 years experience as a Sage-certified consultant and trainer and recently earned Sage HRMS certification.

Gary Oliver

Technical Consultant, Sage 100

Gary sets up computer systems and virtual servers and implements SQL data migrations for Sage 100. He specializes in Crystal Reports, FRx, BizNet and F9, ScanForce and BarTender and pinch hits with Sage 500. Accounting industry expertise includes manufacturing and wholesale distribution. Gary is a certified Sage trainer with degrees in accounting and finance.

Heather McSweeney

Consultant, Sage 100

Heather consults our Sage 100 clients, focusing on upgrades and training, with an emphasis on the core modules. She moved into this role after serving as an assistant controller with more than 8 years of experience in accounting and 5+ years as a Sage user.

James Riddick

Partner and Consulting Lead

A Certified Consultant with more than 20 years of experience, including software implementations, James leads our consulting department, ensuring we provide top level consulting and support as technology continues to evolve. James previously worked in public accounting and private industry accounting.

Joe Sprague

Technical Consultant, Sage 100

Joe started working with us in the fall of 2017 to support Sage 100 clients’ technical needs. He was quickly embraced by coworkers who commended his adept problem-solving skills. Previously, he managed the instructional technology help desk at the University of North Texas. This job required testing software and training employees to ensure they followed procedures to provide the best possible service.

Joe holds a bachelor’s degree in political science and public administration.

Kari Eaton

Consultant, Sage Intacct

Kari is a Certified Sage Intacct Implementation Specialist with over 5 years of working with the system. Kari has completed Sage Intacct’s advanced reporting training and is a self-proclaimed reporting nerd. Kari works remotely from Oklahoma City, OK but loves the opportunity to travel to client offices! When she’s not busy creating custom financial reports, Kari loves reading, dancing, and playing with her toddler!

Katie DeVolt

Account Manager

Katie joined our Account Management team in 2019 to help aid clients in finding the right solutions for their business. She previously worked as an Account Executive at a marketing agency, where she translated her client’s needs into successful marketing campaigns.

Katie holds a bachelor’s degree in Business Administration and Theater. When she’s not working with clients, she’s spoiling her dog, Ella.

Katie Yeramian

Account Manager

Katie joined our team in 2018 with our Accounting Department, and has now transitioned into Account Management. Katie has extensive experience in customer service and retail management. She is in the process of completing her BBA in Management Accounting.

Kevin Holland

Front Desk

Kevin runs our front desk and mans the phone lines. He is currently working on his programming degree at SNHU. Hobbies include doing homework, playing games, and learning new programming languages to help with school.

Kristina Rosenthal

Marketing

Kristina joined the MicroAccounting team in 2018 and brought with her over two years of sales and marketing experience with Sage Intacct. As marketing coordinator she works with the sales team to engage and develop the MicroAccounting client base. As a self proclaimed “people person”, Kristina always treasures the opportunity to connect with others to help their businesses grow and succeed.

Lara Brown

Marketing Director

Lara is responsible for demand generation marketing including strategy, campaigns, web, brand, and analytics. She has over 15 years of marketing experience, both on the client and agency side. She enjoys collaborating with a team to bring creative ideas to life.

Lee Barnett

Consultant, Sage 100 and Sage CRM

Lorrie Harris

Partner and Client Service and Sales Lead

Lorrie is a Certified Consultant who enjoys meeting with prospective and existing clients to develop strategies to improve their business success through the innovative use of technology. She has more than 20 years of experience with ERP systems, providing consulting, account management, sales, and telephone support.

Matt Barham

Senior Hosting Engineer

Matt is a senior programmer working with hosting, Sage HRMS, and Sage 500 ERP clients. He also creates custom integrations for Workforce Go! human capital management system. Specialties include Knowledge Sync, Crystal Reports and SQL reporting. Matt holds a bachelor of science degree in computer science.

Mike Carter

Consultant, Sage 100

Mike is a consultant offering sales, implementation, training and support for Sage 100, Sage 500 ERP. Sage X3, JobOps, Sage CRM. He holds a BA in information systems.

Nick Ory

Consultants, Sage Intacct

Nick is a Certified Sage Intacct Implementation Specialist and a Certified DocLink Advanced Administrator. He spent 10 years on the customer side using Sage 100 and DocLink before joining our team. He enjoys working directly with clients and identifying process improvement opportunities. Nick holds a BBA in Finance from UNT and enjoys spending time with his wife and three daughters.

Paula Grobowsky

Account Manager

A lot of our clients can’t wait to get Paula on the phone and listen to her twang as she uses her vast product knowledge. Shes’ worked with every product at MicroAccounting. For Fun, she does it all — hunting, fishing, reading and making memories with family/friends through continuing long-held traditions and finding amazing new adventures!

Phil Smith

Sales, Sage Intacct

Phil thinks he has the best job of anyone here; he gets to talk to people in different jobs and different industries to understand what they need to make their work lives better. He helps new and existing clients determine if Sage Intacct is the right fit for the next stage in their organization’s journey.

Randall Glenn

General Manager of Process Automation

Randall consults with clients to streamline business processes using paperless document management solutions.

Shalise Quinlan

Account Manager

Shalise brings a collaborative approach to her work, jumping in where needed so others can do their jobs more efficiently—and always with a positive attitude. As an account manager, she listens to Sage 100 client needs to make sure their systems run smoothly to meet their goals. When she’s not helping MicroAccounting clients, she loves to bake cookies and other goodies.

Sue Dunn

Client Advisor and Sales

Sue is the charismatic lead of our Chicago Sage 100 team. Using her deep product knowledge and friendly consulting style, Sue brings a passion to every engagement, which contributes to her strong client following.

Theresa Lamb

Director of Consulting

Theresa has implemented software for more than 20 years. She is a Certified Sage Intacct Implementation Specialist, Sage 500 ERP Application Consultant—Financials/Distribution and a Sage 500 ERP Technical Consultant, and has completed training in document management, reporting, and fixed assets. Theresa is a Certified Public Accountant and a Certified IT Professional with an MBA in Finance.