Accounting, ERP, HR, and Payroll Software (Sage) Support
Open a Support Ticket
To request assistance, please complete this form. Your ticket will automatically be placed in the queue, and we will respond in the order received. If this is an urgent or after-hours issue, please call our office at 214.800.5500 in addition to logging the ticket.
If you are a MicroAccounting client and do not already have a support plan, please contact us to discuss your specific needs.
Monday - Friday, 8:30am to 5:00pm CST
After Hours and Holiday Schedule
Our telephone support desk is available 24 hours a day* to address both technical and accounting-related issues. All calls during standard hours will be billed at a half-hour minimum charge and quarter hour increments thereafter. See our holiday schedule below.
* There is a premium charge for assistance provided outside of the standard hours. After hours and holiday calls will be billed at $250 per hour with a one-hour minimum charge.
Scheduled Consulting Appointments
If you have an appointment with one of our team members, at the scheduled time, please click the link below to connect them to your system using Take Over My PC.Start Session
Software Consulting and Implementation Services
Leading providers of business technology consulting and implementation.Learn More
Business Software Solutions
We provide powerful, configurable business management technology for small- to mid-sized organizations. Our expert consultants can help you select and implement the right solutions to gain efficiency and make faster, smarter decisions.